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Company InformationJoe Chapman and Malcolm Dyke have been working in both the international and domestic transportation business since 1976. Their independent spirit and customer-oriented attitude preordained this duo to successful yet contentious careers with some of the largest shipping companies in the world. This same spirit and attitude is what makes working with them a joy. When disconnected management teams were looking for brown-nosers to go along with marketing and logistic concepts that were not customer oriented, Joe Chapman and Malcolm Dyke preferred to tell them that the emperor was naked. As you can imagine, this independent, customer-oriented attitude did not play well at corporate headquarters. While their past employers, American President Lines and Nedlloyd, are shadows of their former selves, these two transportation gurus operate a flourishing company. They have fresh ideas of their own, but their success is based on listening to their customers and giving them what they want—SERVICE, SERVICE, SERVICE. Work with Royale Gulf Shipping, LTD., and experience the type of service you deserve. Joe Chapman Don't let the Texas-drawl fool you when he answers the phone, he has been in the industry since 1982. While working for one of the most inflexible shipping companies in the world, he dominated the Houston market. How? He listened to his customers and fought for what they wanted. His honesty and integrity did not fit with the alleged management style of the now defunct shipping company, but it sure worked with his customers!! Give him a call and tell him what you want. If he can deliver, he will tell you. And if he cannot, he'll tell you that as well. Malcolm Dyke He must know shipping, just listen to that British accent. He left school at age 17 and walked over to the docks at Southampton and got a job. Talk about learning shipping from the keel to the crow's nest!! Typing bills of lading, pounding out manifests late at night, negotiating with shipbrokers, fighting with stevedores—doing whatever was necessary to move the freight. Malcolm learned the business when shipping was shipping--before containers became the rage of the age. He learned the business from managers whose job was to move freight. Imagine working in the business back then when your job was to take care of the customer. But, times changed and Malcolm went along with them. His skills landed him a job as regional logistics manager with a now defunct Dutch-owned company. How do such companies put themselves in a position where being bought-out is the only thing that saved them from bankruptcy? One way is to have some geeky software company that wouldn't know a container from Tupperware design a $40 million logistics package that did not work. The other is to run off managers who tell you during the design phase that the system was inherently flawed. Now, he runs the operational end of Royale Gulf Shipping, LTD., just as he sees fit. Oddly enough, his way is the customers' way. Tell him your dream of a logistics system, and he'll put it in place. |
| Company Info :: Transportation Services :: Documentation :: Outsourcing :: Tracking :: Contacts :: Tel: 1-888-699-0269 :: Fax: 1-281-261-6333 |
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